Shipping

DELIVERY

Delivery is FREE for all orders.
Production time is 14 days, and delivery within Serbia takes 2-5 business days. For other countries, delivery times vary.

Deliveries are handled by a courier service.

The courier delivers packages to the specified address between 08:00 and 16:00. The courier will attempt to deliver the package twice. If you are not at the address, the courier will call the phone number you provided to arrange a new delivery time. If delivery is unsuccessful after the second attempt, the package will be returned to us, and the customer bears the return shipping costs.
Upon delivery, the customer is required to pay for the ordered goods and any associated delivery charges (Serbia only).

A retail receipt is provided with each purchase, serving as the contractual document for the order.

PACKAGE INSPECTION

Upon receiving the package, the customer should visually inspect it in the presence of the courier. If the package shows any visible damage (e.g., torn packaging), the customer should request that the package be opened in the courier’s presence. If items are found to be damaged, a damage report should be completed with the courier.

In case of package damage, the courier service will cover the resulting costs.
The customer is responsible for any damage to the goods if they fail to report visible damage at the time of delivery.

PAYMENT OPTIONS

Payment can be made by cash on delivery (only Serbia), credit card, or bank transfer.

PRICES AND OFFERS

Prices on our website are updated daily; however, there may be a difference between online shop prices and retail prices in case of time-limited discounts, which are sometimes exclusive to either the online shop or retail stores.